Shipping & Returns

SHIPPING:

All orders are shipped via USPS or UPS depending on weight. Most of our products are made to order and will typically ship within 3-6 days or if product is in-stock shipping will be within 2-4 business days depending on processing time of payment. When purchasing merchandise shipping times vary between 3-10 days. Upon receipt of payment orders will be carefully packaged and shipped within 2-3 business days.Β Orders will be shipped to address provided during the check-out process.

Shipping costs are automatically calculated at checkout.Β Tracking information will be emailed to you when the item ships (check spam or junk mail folder).Β If you do not receive an order confirmation email within 7 business days of placing your order, you can contact us at support@livelovestaylit.com for a status update. Please note at times, USPS and UPS experience delays with delivery during holidays and extreme weather conditions. We are unable to offer any expedited shipping options at this time.

We only ship to the US and territories. We do not ship internationally.

REFUNDS + EXCHANGES

At Live, Love, Stay Lit & more allΒ orders are thoroughly inspected before they are packed and shipped.Β Due to the nature of our products, any used products cannot be returned or refunded.Β If your package arrives damaged, please email us a picture immediately, we will gladly refund your order or ship you out a replacement.

If you have received the wrong product or missing a product in your order, please let us know within 3 days of your order being delivered.

Return eligibility requirements: your products must be unused in the same conditioned received and In original package for a full refund of your purchase price, less shipping and handling within 7 days of delivery.Β The customer is responsible for paying return shipping charges. Custom orders cannot be returned.

At this time, we do not currently accept exchanges. Thank you for your understanding.

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